Afraid of the truth?
Me, me, me, me….. Improving productivity can be a tad self-centred. It’s about focusing on oneself.
This misses a vital dimension. We mostly work in teams. We make demands on others. Yet we don’t think as deeply about that as we ought. We rarely give much brain space to the way we waste the time of other people.
This is hardly logical, since we know too well how much of our time other people waste.
Peter Drucker had a characteristically simple approach. To find out how and when you waste the time of others, you just ask them. Then you can eliminate it.
Effective people have learned to ask systematically and without coyness, “What do I do that wastes your time without contributing to your effectiveness?” To ask such a question, and ask it without being afraid of the truth, is a mark of the effective executive.
Peter Drucker, The Essential Drucker, 2007, p177.


